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| Altamodajewelry.com Company Terms and Conditions Policy |
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- Please make sure you read and understand our return policy before placing your order.
- To return a product, a Return Merchandise Authorization (RMA) number must be requested from Altamodajewelry.com within 20-days of the date the product was shipped to you.
- All products must arrive at Altamoda prior to the 30 day guarantee expiration
- On the packaging your must place the RMA number. Received via email from AltamodaJewelry.com. Packages without RMA number clearly placed on the box will be refused.
- All products must be returned in like-new condition, including original packaging and all documentation, certificates. Up to 250.00USD will be assessed to your account if certificate for diamond is lost or not included.
- Altamodajewelry.com will not accept items that have been physically damaged or misused.(any missing items from a return will have a minimum of 25% re-stocking fee applied)
- We DO NOT offer cross ship services.
- ALL RETURNS ARE INSPECTED UPON ARRIVAL! Return shipping fees are the responsibility of the customer.
- Shipping fees are not refundable Items that have not been used but are sent back for credit may still have a restocking fee as it requires extra labor.
- ***PLEASE UNDERSTAND: WE SELL ONLY QUALITY DIAMONDS and PRECIOUS METALS 99% of our Customers DO NOT Require an RMA. However any product damaged due to shipping may qualify for a cross ship
- You are not obligated to purchase from us, if for any reason you do not feel comfortable with our RMA policy there is a lot of competitors to choose from, Most at a Higher Price and Lower Quality! We want to earn your business and our wholesale pricing, quality diamonds and metals are of highest standards in the industry.
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Find the perfect gift within your price range. |
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